Monitoring - We noticed significant increase in load around 8am PST which doubled our response time. We have added extra API capacity to mitigate the issue in short term. We are investigating the underlying cause...

Currently response time is back to 300+ ms down from 650+ ms
Mar 28, 11:19 PDT
API ? Operational
Website ? Operational
Source Control Providers Operational
GitHub Operational
Atlassian Bitbucket (API) Operational
Atlassian Bitbucket (Webhooks) Operational
Gitlab Operational
Atlassian bitbucket.org Operational
Third party integrations Operational
DigitalOcean Operational
Heroku Operational
Google Cloud Platform (GKE) Operational
Quay.io Docker Registry Operational
Slack Operational
Service Dependencies Operational
Mailgun (email notifications) Operational
Braintree (billing) Operational
AWS (EC2, S3) Operational
DigitalOcean NYC1 Operational
DigitalOcean NYC3 Operational
AWS s3-us-standard Operational
StatusPage.io Public Metrics Operational
StatusPage.io Third Party Components Operational
StatusPage.io Hosted Pages Operational
Atlassian id.atlassian.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API response rate
Fetching
Past Incidents
Mar 27, 2017

No incidents reported.

Mar 26, 2017
Completed - The service upgrade is complete.
Mar 26, 21:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 21:30 PDT
Scheduled - We will upgrade the Shippable service to release 5.3.4 at 9:30pm PST on Mar 26, 2017. Builds and UI will be intermittently unavailable during this time. While the maintenance is scheduled for an hour, the actual service interruption will be less than 3 mins.
Mar 25, 15:30 PDT
Mar 25, 2017

No incidents reported.

Mar 24, 2017

No incidents reported.

Mar 23, 2017

No incidents reported.

Mar 22, 2017
Resolved - The slowness in API and UI is now resolved. Notifications should also work normally now.
Mar 22, 11:51 PDT
Investigating - We are looking into several reports of UI and API slowness. As part of our investigation, we have turned off notifications temporarily.

We will post updates as we make progress in our investigations.
Mar 22, 10:49 PDT
Mar 21, 2017

No incidents reported.

Mar 20, 2017
Resolved - Service was successfully patched and everything should be up and running now.
Mar 20, 11:03 PDT
Investigating - We are installing a patch for release 5.3.3 to fix a bug which was preventing unauthenticated users from viewing builds for public projects.
Mar 20, 10:49 PDT
Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017
Completed - We have completed the Service Upgrade.

Release notes for 5.3.3 are here: https://github.com/Shippable/support/wiki/5-3-3
Mar 17, 21:53 PDT
Update - Maintenance is still in progress. ETA for completion is 10:15pm PST.
Mar 17, 21:47 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 21:30 PDT
Scheduled - We are upgrading our service to the 5.3.3 release. The total time of this upgrade is about 15 minutes. We will start at 9:30pm PST tonight. During this time, the Shippable UI and Builds might be intermittently unavailable.
Mar 17, 21:21 PDT
Mar 16, 2017

No incidents reported.

Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.